Privacy

The policy explains how we collect information about you, what we use it for, with whom we may share it and what your rights are.

Please read the policy carefully. If you do not agree with it, then please do not use our site.

Note that if you follow a link from our site to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you visit our site. Any changes will be posted on this page and, where appropriate, notified to you by email.
Who we are

This policy refers to our website at www.auklandenglishacademy.com.

Please use our Contact us page if you wish to contact us.

How we collect information

We will collect personal information which you submit via our site for example when you register with us, complete online forms or use any message boards or other interactive areas.

We may receive information about you from our education providers (such as further education colleges or training companies) for example if they enrol you on a course or update your details.

We may collect information about you if you contact us offline, for example by telephone, fax, email or post.

We keep a record of traffic data and site statistics about the use of our site, but we are not readily able to identify individuals from this information.

We also use cookies.

Cookies

Cookies are small text files which are planted by this website on your computer’s hard drive. They enable our site to ‘remember’ who you are.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies:

to look at the use you make of certain features on the site like audio and video media files which are used in some of our courses (Flash cookies),
to identify and track users that register and log into our site (Session cookies),
to look at site traffic to enable us to improve your experience (Analytic cookies),

How to turn cookies on and off using browser settings:

Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer, Mozilla Firefox, Apple’s Safari or Google Chrome, you should be able to configure your browser to restrict cookies or block all cookies if you wish. If you disable cookies you should still be able to login and use any secure areas of our site. However, you may find you need to re-enter your user details.

We also use Google Analytics which uses analytic cookies in combination with certain code. You can stop being tracked by Google Analytics across all websites by going to Google’s site at: tools.google.com/dlpage/gaoptout

We’ll tell you about new ways to indicate your consent to cookies as they become available.

Google cookies

The Google cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page hits. They store IP addresses but we cannot link those addresses to any individual or path through the website.

Google uses the cookies with its code to read information and evaluate visitors’ use of the website in the form of statistical reports that we can access.

What we use your information for

We will use your information to provide you with any further details, information, products or services you request. This will include us sending you emails to update you about service matters.

If you agree when you register with us or contact us we will use your information for marketing purposes by the methods you indicate are acceptable.

We may also use your information ensure that content from our site is presented in the most effective manner for you and for your computer, for internal administration and analysis, to allow you to participate in any interactive features of our service, when you choose to do so and to notify you about changes to our service.

With whom we may share your information

We will not share your information with any other organisation except in the following circumstances:

We will disclose your information to our education providers (such as further education colleges or training companies) if you register to use a course. When you register to use a course, you will be informed which of our education providers is responsible for the delivery of your course. They will use your information for administrative purposes and so they can provide you with tutor support, guidance and arrange funding for your course. For further information about how they will use your information please contact the relevant education provider.

We will disclose your information to our advisers so we can take advice and to regulatory or enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.

Your rights

You have the right to see any information we hold about you on payment of a statutory fee, which is currently £10.

You have the right to rectify any errors in information we hold about you and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You have the right to opt out of receiving any marketing material from us at any time.

To exercise your rights please contact us using the details below (Further Information).

Security of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Further information

If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us through our Contact us page

Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s site at www.ico.gov.uk

© 2017 AK English Academy. All rights reserved.
Updated by: AK English Academy.